Support and Training Center

User Guide: Mobile First Time Se Puede Login

This user guide explains the steps needed to login to the SePuede Mobile app for the first time. For additional questions or concerns not addressed in the article, please send a detailed email to support@unitehere.org.

TABLE OF CONTENTS

Download the App:

iPhone:

1. Open the App Store

2. Search for SePuede Organize and install it

*If there is no option for Automatic Updates, the app will prompt you to update when opened.

Android:

1. Open the Play Store

2. Search for SePuede Organize and install it

First-time Login Password Setup:

Click here to watch a video of the password setup process. 

Step 1: User receives an email from Okta containing a green "Activate" button. Click the button to begin the setup process.

Step 2: Choose a password for the account and click the "Setup" button under the Password subheading to enter this password.

Step 3: Click "next" after entering the password twice to complete the password setup.

Step 4: Next, click "Setup" under the Security Questions subheading. Choose a question from the drop-down menu or create a memorable question to use. These answers will help users reset their passwords if needed in the future.

Step 5: Once the answers to the questions have been entered, click "Verify". 

Step 6: Now setup the multi-factor authentication by choosing the "Phone" option. (*Note: this is the recommended multi-factor authentication choice.)

    *If you do not have access to a phone for verification, please contact your lead. 

Step 7: Users will enter their phone number and Okta will send a unique verification code via SMS. 

Step 8: Enter the verification code that was received via SMS and click "Verify". 

Step 9: Click "Finish" and the account will now be logged into Okta. 

Regular Sign-in Process:

Step 1: Open the Se Puede App and press "Sign In".

Step 2: Use the Okta username created in the set-up process. Then press "Next".

Step 3: Enter the Okta password created in the set-up process.

Step 4: Click "Verify" to enter the app. 


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